“Very clean, properly lit rooms and speedy room carrier and house keeping fJW Marriott or an affordable price. five star revel in at a 3 famous person price!” in 3 opinions
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Through groundbreaking innovation, inspirational design, pretty crafted delicacies, and a holistic cognizance on the nicely-being of our guests, JW Marriott JW Marriott Houston Downtown brings new electricity, ideas and experiences to the Downtown Houston luxury lodge scene through our SPA by means of JW and Main Kitchen restaurant.This artfully curated, life-style-inspired lodge is a tremenJW Marriott dous redefinition of luxury, with 22 testimonies and 328 rooms and suites fusing the antique and new, beyond and gift, to create a one of a kind hospitality enjoy it’s sensual, sophisticated and all approximately you.…
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Room very comfy! All the personnel are very quality. Great customer service. Valet carrier changed into quick and really best. Will sincerely stay right here again.
BEST EXPERIENCE EVER! LOVE THIS HOTEL! Our first time at the downtown JW, we had an first-rate revel in starting from the check in process all of the way to our late test out. Staff were surprisingly attentive and the service was extraordinary! Our room changed into lovely and you may tell loads of interest and care have been taken to ensure the room become easy and sanitized. The lavatory soaking bath changed into a massive highlight for us (complimentary lavender bathtub salts were supplied). We loved the mattress it was heavenly and we slept like infants.
Things had been a bit distinctive because of COVID however we liked everything that changed into provided through QR codes and the marriott app. This inn had the most prompt and responsive personnel I’ve ever encountered at any marriott so far. Thank you, JW Marriott Houston downtown, for making our stay the maximum comfortable and safe vacation experience (particularly in those tough pandemic instances). Too notch satisfactory rooms and carrier. We can not wait to come back again!
VALET IS HORRIBLE!!! They broken my automobile & nobody took obligation! Couldn’t even get money back or cut price for the damages they did.Initially when I first arrived the whole thing was splendid, customer support changed into super; room was easy. Then at JW Marriott night time I realized it became pretty warm even though the ac was at sixty five, identical factor for the second night exceptional warm didn’t experience like several air changed into circulating inside the room & slept with none covers. The worst part but changed into getting my vehicle back from valet the morning I become sorting out and figuring out that my Lexus became DAMAGED!!! My front bumper become slightly miss aligned and couple of DEEP scratches at the proper side of my bumper! Nobody wanted to assert duty for this at all! Didn’t even need to refund me for the valet services!! All they might do for me turned into say there must be an research & they will be emailing me in a couple days w/the effects. Honestly it was ridiculous & quite unprofessional. All I got became a sorry! I take delight in my cars and for a person else to harm it while it need to’ve just been sitting in the garage for three days is in order that infuriating! Please be careful with the valet, they’re not careful & will play dumb. I surely expected greater from the Marriot, it is not like it is a reasonably-priced hotel I paid $seven-hundred for two nights 3 days. You pay for the carrier & for no longer worrying approximately stuff like this taking place…handiest for it to be a slap in the face!
Located on the corner of Rusk St and Main St you could locate your self instantly in line of cars for the valet parking in this unmarried lane road. A mild rail gadget operates inside the middle of the road. But the parking assistants are as much as the task in which I did not wait long they help empty our automobile. The foyer became extraordinarily elegant and had that expensive sense. This constructing is over one hundred years vintage and had fantastic individual appeal. The test in team of workers dealt with us graciously and speedy set us up with a pleasant room. The lobby had the Main Kitchen restaurant and 806 Lounge, get admission to to convention rooms named after famous artists, and underground walkway. There quite a chunk of artwork throughout this lodge making experience like an artwork gallery. If want to get across the JW will take you nearby places in a Tesla.
Our room became modern and distinct idea in which you stroll via the bathroom location with sink and mirrors on one facet and bathe and toilet on the other. It made the whole area experience large. The king mattress become very cushty and slept well on it. Our window view turned into exceptional and homes and avenue below. We even advert a room iPad showing a clock and notice all of our room and hotel amenities.
The most effective mishap became the fire alarm going off early in the morning due to a motel guest. It became resolved by using the lodge supervisor supplying us with get right of entry to to the concierge lounge, however glad the alarms were fully operational. The lounge became very massive with one-of-a-kind seating regions, conference room, drinks and meals alternatives.
The first-rate component is this no longer a huge one thousand room inn and experience like the personnel supplied personalised interest however nonetheless near downtown Houston sights and locations of business. And being a JW emblem gave us a sense of safety and self belief of making our live very enjoyable. I even were given a special deal with since it changed into my birthday.
Had a outstanding mini staycation in the midst of a pandemic! Just wished a night out of the rental so stopped downtown and stayed at the JW. I suppose they simply these days reopened after being closed for several weeks. The group of workers became very accommodating and pleasant. The room turned into spacious and comfortable. A few adjustments to the entirety general like room service comes in to go containers (no plates or cutlery) and the bar serves the whole lot in plastic and paper plates, all with a constrained menu – but could not bitch. You may want to tell the team of workers became satisfied to be back to work; and I become happy to guide them!
Untrustworthy motel. Erroneous fees after checkout. Accounting not responsive. Notified hotel customer support of issue. Did now not get hold of observe up from absolutely everyone.
Perfect location to stay in case you are staying Downtown Houston. Everything was in walking distance a good way to save you heaps of cash. The art work is lovely. The resort become very easy and anyone became pleasant. The room comes geared up with the whole lot you want for a pleasant comfortable stay. There’s even a comfortable pair of slippers to your JW Marriott leisure and they’re the great. While there I visited the spa (remarkable) and worked out of their gym (very spacious). The restaurant downstairs turned into very highly-priced. The cheesecake become proper, however wasn’t worth the charge. Overall it become a awesome live until we have been approximately to go away and checked our account best to recognise we have been charged twice the rate. It was a doozey seeking to get refunded. Anywho….just make sure you hold song of the way plenty they may be charging you.
When I checked in and noticed my room I changed into surely inspired. So far the whole lot has been awesome smooth and very cushty. It’s a very stunning resort and I highly propose this for a live in downtown.
LOVED!! LOVED!! LOVED!! This area is FABULOUS!! I felt like a queen the whole time here. It’s smack dab within the middle of downtown and genuinely most locations are walkable from here. I walked to the convention center numerous instances during the conference. HOWEVER, if you can, get you a experience in that travel (a matte black Tesla) that takes you anywhere inside 5 miles. I cherished how home tasks saved my room spotless and left me little treats each nighttime. The bed was amazingly smooth, I connected my Hulu to the television the usage of their chromecast, and I enjoyed the coffee device in the room.
I failed to absolutely revel in the restaurant downstairs, $25 for breakfast and $15 for a jack and coke simply seem silly while there are other extraordinary places nearby for lots greater reasonable charges. But it’s a lodge, what do you expect?
All of the group of workers had been extraordinarily pleasant and beneficial although. I actually liked their hospitality.
I would come here over and over. Book now!